WUN (Medusa)
The Medusa solutions delivers a complete technology solution for both the operator and tenants of multi-tenanted spaces. The Medusa product line does not require a large investment in hardware and eliminates any costly maintenance costs. The Medusa solution allows an operator to control their entire technology solution through an online portal that can be accessed via the internet. Regardless if you are on vacation, at the local coffee house, or at home, you can always be in control of your business center technology.
Challenge
Today's business center tenants, both onsite and remote, rely heavily on technology to conduct their day to business actives. Technologies such as voicemail to text, e-fax, and e-mail have been become basic business tools. Many business center operators lack the necessary infrastructure or knowledge to meet the growing demands of their tenants and are ultimately, forcing their tenants to seek these services from other providers.
Solution
Medusa modular appliances allow the operator to take advantage of the entire product offering or simple just use of the 6 key products to provide the tenants with a complete technology solution that will address all of the tenant's technical needs.
1. Data- Data management solution that allows the business center operator to create bandwidth service plans, run real-time bandwidth reports, and provide guaranteed levels of bandwidth.
2. WiFi- WiFi solution that allows the operator to setup hot spots with a self-service portal.
3. Voice- Hosted telephone system that provides the operators with over 400 features without the long distance or maintenace fees of traditional systems.
4. Internet- Variety of different internet options ranging from ethernet to MPLS to ensure that the operator can meet of all their tenant's internet demands.
5. Receptionist- Live team of professional receptionists to handle your incoming calls and help assist your receptionist team.
6. Cloud- a complete package of cloud based technologies from Microsoft Exchange to online file storage designed to meet the needs of both the operator and their tenants.
Each of the 6 key Medusa products are designed to work together. For example, the Medusa Data and WiFi ensure that the tenant have the optimal bandwidth to access the Medusa Cloud or use the Medusa Voice platform. The Cloud also offers technologies such as Microsoft Exchange 2010 that integrate directly into the Medusa Voice by providing the tenant with a complete unified communications system
Medusa delivers all of these solutions for just a few dollars per month per user with no capital expenditure, depreciating assets, or high maintenance costs.
Results
- Increased revenue
- Increased client retention
- Increased efficiency and technology turn-around time
- Increased tenant satisfaction
- Decreased support costs
If you operate an executive suite, consider what it would be like:
- to slash CAPEX and OPEX by running Technology as a fully managed service
- to drive up customer satisfaction by eliminating Technology service issues
- to generate high margin revenue streams from powerful new Technology services
- to benefit from dedicated sales and marketing teams to drive sales
If your business is based in a business center, consider what it would be like:
- to have a service that always works
- to get onsite technical support when you need it
- to have blisteringly fast internet access
- to be completely insulated from the cost of keeping up with new technology
About
Built on technology designed specifically for the business center market and managed by expert staff 24x7x365, Medusa provides the perfect technology solution to business centers.
With over 2,500 business centers and growing using the Medusa product line, Medusa has proven to be an industry standard throughout the world.
- Medusa UK
- Medusa European Union
- Medusa Dubai
- Medusa India
- Medusa Mexico
- Medusa United States
- Medusa Canada
- Medusa Australia (Coming Summer 2011)
The whole team was fantastic during the implementation and they continue to be wonderful to work with!
- Isabel Garcia - Global Prime Office Network
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Setup WiFi, Data, & Voice on APPLE I-PAD in less than 5 Minutes from WUN Systems on Vimeo. |
Tour of a location powered by WUN from WUN Systems on Vimeo. |
