Products > Medusa Data > Technical Info
Medusa for Techies
Medusa-ETS Server 1.6
Medusa is a well-established software product specifi cally designed to manage Internet and technical services in business centers and similar shared spaces. Medusa integrates into the technical infrastructure of a center and is designed to deliver revenue based on center-designed customer service plans. ETS4Tech is our 'Preferred Partner' providing full installation and support service for centers in North America.
Platform
Medusa replaces a bundle of general purpose equipment with a single solution designed specifi cally for business centers and other serviced space. The software runs on a secured resilient dedicated server, built by ETS4Tech.
Internet & Traffic Management
At its heart is a fi rewall and router, handling 1-4 Internet circuits with load balancing. Service is distributed to secure individual customer LANs each of which has independent DHCP, NAT, and optional Public IP routing or port forwarding. System resources include queue-based traffi c management with QoS, service and IP routing and forwarding, and accounting. Traffi c bandwidth guarantees (“slices”) provide a T1 equivalent service without wasting unused bandwidth.
Center Distribution
The Server connects to VLAN switches to create the topology required for the center. The Patchless Database allows the function of each port and drop to be managed from the Medusa user screen. No programming of switches is thus required. Hotdesks (subscription-based access) DMZs for printers, Roaming and other environments are also created by Medusa.
Reporting, Billing and Center Admin
Medusa has a web-based user interface purposely written for center managers and organized as Suites (or companies). The web screens directly drive all functions so there is only one point of control. Medusa provides volume (MByte) billing by suite, traffi c reports, and alerts. Service plans for a suite can be applied by a drop down box.
