Executive Suites
Why Medusa?
Standard IT solutions expect one office, one enterprise – they do not expect to manage 20, 30, even 100 businesses. On the other hand, Medusa for Executive Suites has been developed by us specifically for large enterprises and business centers. Indeed many of its features were suggested by center managers and owners – a process that is still ongoing.
How can Medusa generate new revenue?
Because Medusa not only controls performance, but also monitors usage for each customer, it is easy to construct Internet Service Plans. Service plans are like products, they offer customers a choice of usage and performance at a specific price per month. Customers buy the plan that suits their needs. Changing a customer’s service plan is done easily through a few clicks on Medusa. We have spreadsheets to help you analyze and optimize.
How does Medusa save time and money?
Medusa puts Managers in Control. Medusa’s screens use the language of centers and everything is organized around your customers’ names. So you could change services, report usage, or print out configuration information without knowledge of the technology.
- Medusa can even alert you when something unexpected happens such as hardware failure, or tenant bandwidth issues.
- Medusa delivers many reductions in your operating costs – often ones that you may not have considered.
- Staff time is important. Because Medusa is highly automated you achieve in seconds what otherwise takes time and possibly causes delays.
- Medusa enforces the correct service plan – so you don’t give away free what should be charged.
- Medusa can also integrate low cost circuits so you can reduce your Internet cost yet still maintain service quality
Top 5 reasons Medusa will save your business center time, money, and continued frustration
- All on one page – not spread over 6 boxes
Centers without Medusa must use a collection of separate boxes and software: firewalls, traffic shapers, switch managers, reporting software and more. This is a challenge to support. Medusa is a single server which programs industry standard switches via its own interface. - ‘Patchless’ - The Center Database
Medusa has a database of your building’s cabling. So from Medusa you can see every outlet in every room and control which customer is using it and for what function. You can easily charge per workstation, join offices, and reconfigure your centre - all from your desk. - Hotdesk, WiFi and Roaming
Medusa has a feature for virtual and temporary users, which offers access via a username/password login. You can make any drop/jack a Hotdesk in a few clicks. You can control the subscription length from hours to a year, and Medusa remembers the customer’s equipment. Medusa Hotdesks also work over WIFI in a center. Medusa also has a “Roaming” feature that allows users to connect from public space back to their networks. - Common Services – The Future for Revenues
There are many services and resources you can connect to Medusa which generate revenues. The most common resources are desktop printing/copying/scanning. However, there are many others that are becoming popular. - Voice Integration (VoIP)
Medusa can control which outlets have handsets, provide voice and data over a single drop, back up handset configurations and much more. We do quality of service for VoIP, and we deliver records (CDRs) to call accounting services. We have special features for popular center solutions like Avaya and Shoretel to reduce your overall costs. Whether your voice is hosted (off site) or onsite, Medusa brings you one infrastructure – not two.
