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Technology

Medusa Voice takes Hosted a few steps further

Having a solid network infrastructure is a necessity for a Hosted VoIP provider, but we take it a little further. Our network is optimized to provide our customers with a premium VoIP phone service.

Your calls must sound good

We connect to you via a private circuit dedicated just for you, providing the quality of service required for your business. Other Hosted VoIP providers put your phone calls on the public Internet, which is too risky for your business, as it can lead to dropped calls and bad call quality.

Medusa Voice's unique advantage is our software

Many Hosted VoIP providers resell third party phone system software. This limits what features, products and upgrades they can offer their customers. Medusa Voice has developed our own softswitch software, which removes these limitations and provides greater flexibility, customization, and impactful solutions.

Service interruptions are unacceptable

Our VoIP network is designed with one thing in mind: reliability. We monitor our network, your network, and our vendor’s networks so we can resolve potential issues before they become problems.